Are You Making This Tragic Accountability Mistake?
Have you ever noticed that lack of accountability is contagious? If you know your boss is paying close attention to your results (and how you achieve them), you’re more likely to be absolutely certain that your team is doing the right thing, at the right time....
What To Do When You’re Losing Your Soul
What do you do when you feel like you’re losing your leadership soul? You don’t like how you’re treating people. You’re not living up to your own values. Or you’re overwhelmed and not sure you can get the results...
How Managers Can Reclaim Their Lost Soul
In a recent leadership development program, we talked about “manager soul loss” – the isolation, bitterness, and despair that seeps into many leaders’ hearts. We share the stages of soul loss and symptoms to look out for to help leaders identify and prevent them...
How to Talk With Your Boss When You Totally Disagree
Talk with your boss when you disagree—you might be surprised at the results. I was seething. The CEO had just asked my team to do something that I felt lacked integrity, was unprincipled, manipulative, and put our clients in a bad position. On top of all that, it...
Great Leaders Have No Rules-Interview with Kevin Kruse
What are the rules you’ve created that get in the way of you and your team’s success? What if there were a better way? In this powerful interview with serial-entrepreneur, New York Times best selling author, and LEADx founder, Kevin Kruse, we...
The Best Way to Empower Employees as Customer Advocates
You want to empower your employees as customer advocates, but it’s tricky. No one understands your customer’s needs and frustrations better than your employees. When your customers are frustrated, your employees are too. But let’s be real. ...
How Do I Succeed at a Promotion at Work (Even When I’m Scared)? (video)
Leap Into That New Promotion at Work With Confidence and Poise You’ve been offered a promotion at work, but you’re a bit scared. Makes perfect sense. That frightened feeling means you’re about to stretch and grow. Even if you don’t feel ready...
Should You Have a Meeting or Send an Email?
Have you ever attended a meeting that should have been a quick email? In this episode, get the criteria you need to choose the right format to move your team forward, make sure you’re not wasting time with meetings that would be better with a quick email,...
