How to Stay Focused When Everyone Else Has an Urgent Request
Help Out, Stand Out—Without Burning Out Ever feel like you’re trying to stay focused in the middle of a wild animal kingdom? One minute you’re an owl, trying to make sense of the chaos. The next, you’re a cheetah, racing to meet a deadline—until a swarm of “urgent”...
Leadership Presence: The Connection Habit That Helps Your Team Do Better Work
Your leadership presence directly affects your team’s focus and energy. Sandra looked up with a frown after the CEO left the skip-level meeting where the team was celebrating an innovation project. She shook her head as she stared out the door he’d just left. “He...
How to Handle Employee Complaints About Coworkers (Without Making Things Worse)
Be clear and curious when addressing employee complaints you didn’t see for yourself Someone on your team has a problem. You know this because a colleague told you. Or a customer complained. Or your counterpart on the night shift left you a note. You weren’t...
