


How Did Leadership and Culture Improve on the North Pole?
A Retrospective: Santa’s Big Leadership and Culture Change Is there anyone more beloved than Santa Claus? Today, the North Pole is a paragon of human-centered leadership and culture. But it wasn’t always that way. In fact, Santa has a lot to teach us about...
Why Your Team Can’t Innovate When You Want Ideas and Try to Help
When Your Team Can’t Innovate It May Be Because of Your “Help” New ideas have a life cycle. Many senior leaders jump in to help their teams refine, grow, or prune an idea before they’re ready – and as a result, their teams can’t...
How to Leverage Your Skills with the Most Valuable Leadership Practice
What’s your most valuable leadership practice? At the start of our work together, we’ll ask leaders and managers around the world for their most valuable leadership practice. There are several answers that consistently rise to the top, including clarity, vision,...