Transforming Fear with Gaurav Bhatnagar and Mark Minukas
Most of us have seen fear drive short-term results, but it does so at the cost of high employee burnout and turnover. Winning organizations know how to reframe fear into opportunities for learning and growth. They create resilient cultures of unfear. In this episode,...
Leading Other Leaders to Solve Problems
Take the initiative with confidence and humility to lead other leaders This question came in from a member of the Let’s Grow Leaders community and it’s such a fantastic opportunity to lead that we wanted to share it with you. The question is about leading other...
Gratitude at Work: How to Cultivate a Grateful Culture (with video)
Want More Gratitude at Work, Help Your Team Be More Deliberate with These Practical Tips I had an opportunity to interview Kerry Wekelo, author of Gratitude Infusion, during the vortex of the pandemic, for practical tips on cultivating gratitude at work. My guess is...
What to Do When a High-Performer Quits (With Video)
Everyone is watching how you respond when a high-performer quits. When a high-performer quits, it can feel like your world is imploding as you scramble to keep the work going AND find the right unicorn to fill that spot. Of course, there’s never a good time for...
Improve Your Customer Service Experience (TV Video Interview with Shep Hyken)
If you want to improve your customer service experience (CX), start with culture. This week, we interrupt our regularly scheduled “Asking for a Friend Series” to feature this important interview with Shep Hyken on Be Amazing or Go Home TV, about how to...
Make It, Don’t Fake It with Sabrina Horn
It’s a cliche you’ve undoubtedly heard more than once: Fake it until you make it. The problem is that the pressure to succeed can drive leaders to exaggerate their strengths, minimize weaknesses, bend the truth, and sacrifice the very authenticity that...
When Things Get Crazy, Look for Ways To Empower Your Team
Want to empower your team? Find opportunities in the chaos. During times of uncertainty and change, it’s easy for your team to get lost in the chaotic swirl of indecision —to wring their hands and wait and see. It’s also the perfect time to empower your...
How to Lead a Team That Lacks Urgency
“My team lacks urgency. I’ve got to follow up on everything or we miss deadlines. I’m tired of babysitting. How can I ensure things get done on time?” Sound familiar? In this episode, you’ll get five ways to help get things moving....
