


How to Motivate Yourself When You’re Exhausted
Motivate Yourself Even During the Tough Times You’ve been working long hours, fighting the political and logistical battles to do what’s right for the business–and just as you think everything’s on track, the landscape changes… a merger,...
Three Behaviors That Will Convince Your Boss You’re a Rock Star
Yesterday “Doug,” a participant in one of our Winning Well workshops, asked, “Karin, How do I convince my boss I’m a rock star? I mean, if I were to walk into your office right now with the goal of convincing you I’m a rock star, what behaviors would get your...
Gratitude: Before You Forget, Stop and Do This Now
Try This Easy Technique to Show More Gratitude Have you ever met a truly humble person– someone whose entire life is a sacrificial commitment to a cause they deeply believe in? As I spoke with Sister Louise in Thailand about her 50-year commitment to helping...
How to Build a More Empathetic, Customer-Focused Team
Improve Your Customer Experience by Building More Empathetic Teams When you call customer service you want to know 2 things: (1) Does the person who picked up your call care about you and your issue? and (2) Are they capable of fixing it? In short, have you reached...
Frontline Festival: Leaders Give Pointers on Handling Conflict
Welcome back to the Let’s Grow Leaders Frontline Festival. This month’s festival is about handling conflict in your team. Thanks to Joy and Tom Guthrie of Vizwerx Group for the great pic and to all our contributors! Next month’s Frontline Festival is all...
How to Help a Taskmaster Focus on People
How To Care About People Even if You’re a Driven No-Nonsense Task Master “I’m a taskmaster and proud of it. People can count on me to get stuff done.” “I’m just not a people person.” “I hate this touchy-feely...
How to Have More Joy at Work
The Power of Pushing Through to Find the Joy at Work The other evening, I was sitting at the kitchen table putting the finishing touches on next week’s keynote for the American Health Quality Association. They’d invited me to talk about “finding joy...
Leadership Attributes that Make You a Better Leader: A Frontline Festival
Welcome back to the Let’s Grow Leaders Frontline Festival where we’re focusing on Winning Well leadership attributes: Confidence, Humility, Results, and Relationships. This month’s festival is a celebratory finish line of the Winning Well International Symposium...