The Hidden Leadership Problem with Passion
One problem with passion is that it’s no substitute for good leadership. Passion is good. You want team members who love their work and serve their customers with passion. We are big believers in the power of purpose. Connecting what you’ve asked to why it matters is...
5 Reasons Not to Be a Jerk When an Employee Resigns
How you treat your employees on the way out the door may have more impact than you think. What do you do when an employee resigns? I’m not sure exactly why this is a thing, or if it’s getting worse in a tight economy. But lately, my phone has been lighting...
The Exciting Leadership Results of Trying Something New
When was the last time you tried something new? Last week I did something that scared me. I did something new to me – that people in 31% of the world’s countries take for granted. I drove on the left side of the road. We were speaking at a conference in Dublin and had...
One Huge Leadership Secret to Get Innovative Ideas You Need
Get innovative ideas by asking for what you need. “They’re just not thinking about the things that make a difference. I keep getting ideas about how to arrange the office when we’ve got big issues to deal with–like how we keep our best customers. How do I get the...
