When You Make a Mistake at Work, Do This Next (With Video)
Mistake at Work? How to Recover From a Big Fat Workplace Oops You know that sinking feeling when you make a mistake at work, The “uh-oh, did I just…” moment. Maybe you hit Reply All when you shouldn’t have. Or you gave the client last year’s numbers. Or—you discovered...
Turning Data Into Insights: What Smart Communicators Do Differently
Make Data Matter: Four Questions That Turn Info Into Influence You’ve been there. Someone senior asks, “Can you get me the numbers on this?” and you spring into action—spreadsheets flying, dashboards glowing. You deliver all the data and more… and the response? Blank...
4 Critical Communication Skills for Managing Up with Style and Grace
Managing up well will build your influence, reduce stress, and improve your team’s performance. “How do I change my boss?” This is one of the most frequently asked questions we hear from participants in our leadership development programs. So, let’s get this out of...
