Check for Understanding: A Leadership Communication Best Practice (Video)
Save days, weeks, and even months of lost time with a quick check for understanding. What is a Check for Understanding? All communication involves a send and a receive. A check for understanding is a simple confirmation that the message you intended to send is what...
4 Ways to Stop Frustrating Misunderstandings
Frustrating misunderstandings aren’t inevitable. I was sitting in the car outside our house, waiting for our son to join me on a trip to the grocery store. After waiting for a while, I called his cell phone. “Are you coming?” “Where are you?” he asked. “In the...
5 Reasons Your Team Just Doesn’t Get It
When your team just doesn’t get it, you’ve got a chance to level up. It’s a lament we’ve heard from many leaders—usually accompanied by frustrated pacing or a discouraged slouch with their head in their hands: “I don’t know what else to do. My team just...
