When Being Right Frustrates Your Leadership
You’re smart, informed, and know your work backward and forward. But sometimes, being “right” stops you from being effective. In this episode, you’ll discover challenges leaders face when they’re overly focused on being right and...
Leaders Share about Resiliency and Change: A Frontline Festival
Resiliency and Change At this moment of unprecedented change and strain, with double-digit unemployment and everyone on a fast-pivot to do the best they can, with what they have, from where they are, resiliency has become a vital, universal conversation. So this month...
How to Overcome the Toxic Courage Crushers in Your Organization
Eliminate the Toxic Courage Crushers The irony of a courageous culture is that it takes less daily courage to be successful. If you want to build teams of micro-innovators, problem solvers, and customer advocates, eliminate the toxic courage crushers intimidating your...
Why Your Open-Door Policy Doesn’t Work – and What to Do Instead
The intent behind your open-door policy is good: a door that is figuratively always open to encourage transparency, open lines of communication, a standing invitation for your employees to bring you issues that affect them or their work. But relying on an...
How to Tap into Past Moments of Courage to Cultivate More
Cultivate Moments of Courage The best way to find courage, is to remember that last time you did the right thing and how it made you feel. Small moments of courage make it easier the next time. “All courage is a threshold crossing. Often there is a choice: to enter...
How to Start Your Next Zoom Meeting In a More Meaningful Way
Improve Your Zoom Meeting Experience Have you noticed that most Zoom meetings start one of two ways? Friendly banter. “Hey Lauren, why did you choose Tiger King as your virtual background?” “Oh my gosh, I need a haircut.” “Haha, not me. There are some advantages to...
Supporting and Building On Your Team’s Discoveries
Disruptions like the recent crisis also create opportunities. Your team gets scrappy. They figure out different ways to serve your customer or solve problems you didn’t know existed. As you move through these times and establish a new cadence, you...
How To Change Your Mind and Not Lose Their Trust and Support
Changed Your Mind? How to Bring Your Team Along Does this sound familiar? You started the year with a clear vision and direction. You’ve rallied people around that vision and worked hard to engage everyone’s hearts and minds. You connected what to why. And...
