One Obvious Secret to Retaining High Performers
Recently, I received an incredibly strong message about retaining high performers. The message came from Jennifer, a former store manager at a national women’s clothing chain. Jennifer is outgoing, incredibly gifted at making customers feel comfortable, and was...
Workplace Drama: How Do I Stop It and Improve Morale?
Get Past Workplace Drama to Increase Productivity and Improve Engagement Are you having trouble with workplace drama? Perhaps this will sound familiar. Dear Karin and David, I try so hard to be an empathetic leader. I really do care about the human beings on my team....
Make Your New Hire’s Day: 7 Ways to Improve the New Hire Experience
How to Ensure Your New Hire is Glad They Came Your new hire is driving home from her very first day. What’s she feeling? What’s she going to tell her kids about mommy’s new job? When she wakes up at 3 am anticipating Day 2, what’s on her mind?...
What to Do When Your Boss Can’t Focus?
Have you ever had a boss who couldn’t focus? What advice would you have for Scattered? Dear Karin & David, What do you do with a boss who makes it impossible to focus? We agree on a direction and three days later he has seventeen new ideas, dumps them on us,...
