When Values Clash: Overcome an Invisible Barrier to Great Corporate Culture
To build a great corporate culture, don’t ignore the conflict between values When it comes to building a great corporate culture, one of the most common frustrations we hear from senior leaders and executives is that “We involved everyone. We worked together to define...
How to Deal with a Chronic Complainer
A few questions will help re-engage your chronic complainer A chronic complainer can suck the life out of you and your team and make everyone want to quit. But your complainer can also have valuable insights and likely doesn’t feel heard. When you lead them out...
How Leaders Make Business Metrics Meaningful
Meaningful Business Metrics Aren’t About the Number When it comes to business metrics, there’s a secret that top-performing leaders understand, but might not tell you aloud: “Your customer doesn’t care about your internal scorecard.” Top-performing leaders pick a few...
