Employee Complaints – 5 Questions to Ask
Your number one leadership job is to support your team to achieve its goals. Employee complaints give you an excellent opportunity to support your people, build their confidence, connect them to one another, and remove barriers to a productive team. Begin by...
The Disciplined Listening Method with Michael Reddington
Do you know the value of your listening skills? The cornerstone of any leader’s personal brand is how people perceive their listening skills. Distractions, biases, unhealthy expectations, and misaligned perceptions make it difficult for leaders to truly...
Human-Centered Communication with Lizabeth Wesely-Casella
Ready for some brilliant approaches to human-centered communication? In this episode, David talks with Lizabeth Wesely-Casella, founder and CEO of L-12 Services; a Washington DC firm focused on internal communications, organizational development, and human-centered...
