Episode 234: Leaders and managers face an ever-expanding level of complexity and demands on their time and skills. At the same time, there’s more of a need than ever before for managers to truly connect with their people – often across geography and time zones. These are big challenges, but they also present a leadership opportunity for leaders who can show up with transparency and vulnerability. In this episode, Germaine Hunter, Chief Diversity Officer for GE Aerospace, gives you the tools to lead well, serve your team, and do meaningful work.
Your Greatest Leadership Opportunity with Germaine Hunter
5:40 – The critical role of listening and empathy to make the most of your leadership
11:35 – To lead well, start with your data. What does it tell you?
14:52 – Next, build relationships with key stakeholders, influencers, and people who have their pulse on what’s happening. You can confirm (or not) what the data tells you.
18:22 – Why it’s helpful to actively ask for what you need to know.
20:36 – Challenges confronting managers today. More complexity combined with the need to lead with real empathy. All in increasingly remote and matrixed organizations.
28:11 – Solutions to these challenges give you a big leadership opportunity
30:12 – Why your focus on delivering outcomes and your technical expertise are critical.
32:58 – How leading with humility and transparency work in practice.
37:22 – Why transparency is so rewarding when talking with a manager who evaluates your performance
40:50 – Germaine’s Powerful Phrase for Dealing with Workplace Conflict (another Leadership Opportunity)
43:29 – Finally, a summary of Germaine’s advice to make the most of your leadership opportunities
Connect with Germaine Hunter
If you’d like more specific, practical phrases and approaches for common sources of workplace conflict, check out our newest book (May 2024 – available for pre-order now): Powerful Phrases for Dealing with Workplace Conflict – What to say next to destress the workplace, build collaboration, and calm difficult customers.