How Did Leadership and Culture Improve on the North Pole?
A Retrospective: Santa’s Big Leadership and Culture Change Is there anyone more beloved than Santa Claus? Today, the North Pole is a paragon of human-centered leadership and culture. But it wasn’t always that way. In fact, Santa has a lot to teach us about...
True Gratitude – More Than Pleasantries or Recognition
It’s easy for true gratitude to get lost in the swirl of formal recognition programs, everyday courtesies, and the relentless push for more and better. Progress is good. You need recognition. And courtesy is vital. But none of these are genuine gratitude. True...
The Power in a Powerful Thank You
A specific, relevant thank you has the power to energize and keep people moving. In this episode, David shares a meaningful thank you and how you can encourage your people – even when you haven’t had a recent “win.” Powerful Thank Yous (00:00)...
