


The Leadership Problem with Passion
Passion is good. Passion for your customers, passion for excellence, and the team’s passion to support one another all lead to great results. But there’s a dangerous problem with passion that can undermine your culture and ruin your leadership. In...
The Best Way to Help Your Team Win
No one comes to work wanting to do a bad job. Losing is stressful. When the scorecard trends in the wrong direction, how do you help your team win? And how do you help a strong team get even better? Focus on the game, not the score. How to Help Your Team Win Brian...
How to Help a New Manager Be More Confident
3 Ways to Encourage Confidence in a New Manager We were just wrapping up the first session of a leadership program when “Sal” raised his hand. “How do you help a new manager be more confident?” He continued, “I mean it’s tricky to...
How to Disagree with Your Boss
You see it differently. You’re concerned about a missed opportunity or a strategic mistake. Stay silent and you miss a chance to build your credibility and reputation. But disagree without tact or grace and you can permanently damage your career. In this...
How to Promote the Best Leaders
To promote the best first-time leaders, focus on more than results. Your decisions about who you put in management and leadership roles are some of the most important leadership decisions you’ll ever make. It’s a decision about who you will trust with your most...
10 Ways to Be Easy to Follow
Are you easy to follow? Before you say “Of course!” please know that everywhere I go these days, I ask this question. “Is your boss easy to follow?” The #1 response is just a belly ache laugh. The #2 usually contains some expletive. I’ve...
Leading in a Caustic Culture
How do you lead well when the culture around you is negative, apathetic, or abusive? In this episode David discusses how you can lead and create a positive experience for your team – and even have a chance at transforming a caustic culture.
How to Transition Into a New Team With Confidence and Grace
Laura had a strong track record of success in her previous role and had earned the respect of her peers. But now, just a few weeks after her transition into a new team, she called us in exasperation. “My manager said he selected me for the role because of my...