


Why Your Open-Door Policy Doesn’t Work – and What to Do Instead
The intent behind your open-door policy is good: a door that is figuratively always open to encourage transparency, open lines of communication, a standing invitation for your employees to bring you issues that affect them or their work. But relying on an...
How to Tap into Past Moments of Courage to Cultivate More
Cultivate Moments of Courage The best way to find courage, is to remember that last time you did the right thing and how it made you feel. Small moments of courage make it easier the next time. “All courage is a threshold crossing. Often there is a choice: to enter...
How to Start Your Next Zoom Meeting In a More Meaningful Way
Improve Your Zoom Meeting Experience Have you noticed that most Zoom meetings start one of two ways? Friendly banter. “Hey Lauren, why did you choose Tiger King as your virtual background?” “Oh my gosh, I need a haircut.” “Haha, not me. There are some advantages to...
Supporting and Building On Your Team’s Discoveries
Disruptions like the recent crisis also create opportunities. Your team gets scrappy. They figure out different ways to serve your customer or solve problems you didn’t know existed. As you move through these times and establish a new cadence, you...
How To Change Your Mind and Not Lose Their Trust and Support
Changed Your Mind? How to Bring Your Team Along Does this sound familiar? You started the year with a clear vision and direction. You’ve rallied people around that vision and worked hard to engage everyone’s hearts and minds. You connected what to why. And...
How to Help Your Team Manage Change
Connection is key to help your team manage change. When you have a clear picture of where you want to go but your team won’t come along as quickly as you want, it can feel like you’re trying to pull a car out of the mud—it’s stuck and everyone’s spinning their wheels....
Leading Beyond Ego – Interview with David Meltzer
In this wide-ranging interview, David and David discuss how to rapidly make effective leadership decisions, how to keep your ego from derailing your influence and effectiveness, a three-step process to quickly work through strong emotions and find a productive...
4 Ways to Stop Frustrating Misunderstandings
Frustrating misunderstandings aren’t inevitable. I was sitting in the car outside our house, waiting for our son to join me on a trip to the grocery store. After waiting for a while, I called his cell phone. “Are you coming?” “Where are you?” he asked. “In the...