How to Lead Decisively When You Don’t Know What’s Next
How Do You Lead Decisively When You Just Don’t Know What’s Coming Next? You don’t know what you don’t know, and even what you DO know you know, could change. In a recent conversation, “Joe,” a senior leader in the assisted living...
Leaders Share About Courage: A Frontline Festival
Leaders Share about Courage Welcome to the Frontline Festival. As we prepare to launch our new book, Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers, and Customer Advocates, we invited thought leaders to share their best writing on...
How to Co-Create a Better Future
There’s no going back, but a better future is possible It should be clear to every leader at this point: there’s no getting back to “normal.” The pandemic has unalterably shifted the economic landscape and business operations. The racial equity movement sweeping the...
Great Skip Level Meetings: 5 Strategic Approaches for Executive Visits
Skip Level Meetings: Strategic Approaches for Executive Visits You know executive visits and skip-level meetings are important. And , they come more naturally to some of us than others. Skip-level meetings and executive visits can backfire, or they can be brilliant....
Make Space and Listen
So many people are hurting, frustrated, traumatized, scared, or, at the very least, uncertain. That includes your team – and they’re looking at you. In this episode, we talk about fundamental ways to make space and listen. Your team needs you. Be...
How to Find the Best Ideas to Make Remote Work Easier
Best Ideas to Make Remote Work Easier Whether you’ve been leading remote teams for years, or you’ve been pushed into the deep end of remote leadership without much time to prepare, we imagine you’ve learned more than you could ever dream of over the...
How to Hold an Effective Mid-Year Review in a Pandemic
Hold an Effective Mid-Year Performance Review in a Pandemic We get it. It’s all a lot right now. Some days it takes every ounce of energy just to make it through. Who has time for mid-year performance review? Why not just skip them this year? After all, a great...
Don’t Waste Your Team’s Courage
If it takes courage to show up for work every day, your people won’t have the energy, creativity, or courage they need to solve bigger problems or better serve your customer. This episode challenges leaders to find their own courage to build cultures...
