How to Stop Drama Queens and Chronic Complainers From Destroying Your Team
I often start my speeches on employee engagement sharing prototypes of various kinds of disengagement. The favorite is always Barbara Boatrocker– “her life feels like a sad country song, every little thing is wrong”– for the appropriate...
Why Job Descriptions are a Dying Art
A client called. “Karin, I’m going to send you the job description for the new role we designed, but ignore all the HR mumbo jumbo. Just concentrate on the competencies and see if they seem right to you based on the strategy we’ve been working...
Why to Be Overconfident (every now and then)
There’s a name for people who are over-confident all the time. And it’s not good. But every now and then, the situation calls for a quick response of “I know exactly what to do, follow me.” Over-confident Lessons from the Port-o-Pot The outdoor...
How To Get Their Attention
I’ve written 640 blog posts and never had a response like I received from last Monday’s post, What Happens When We Really Listen. Notice I didn’t say “reaction,” I’m not counting up social shares or page views, I’m talking...
Frontline Festival: 22 Leaders Share about Peer Relationships
Welcome back to the Let’s Grow Leaders Frontline Festival. Our August Festival is all about communication. Thanks to Joy and Tom Guthrie of Vizwerx Group for the great pic and to all our contributors! Next month’s Festival is a special edition! See details...
What Happens When We Really Listen: Why Listening Matters
What happens when you really listen? When’s the last time you really listened to someone you cared about? How about to a colleague or customer? When’s the last time someone really listened to you? What Happens When We Really Listen Have you ever noticed...
The Secret to Holding a Meeting that Gets Results
Does this sound familiar? You went to a meeting where you had invigorating discussions, examined alternatives, came up with a cool plan of action, everyone left the meeting feeling motivated, and then six weeks later you get back together. As everyone enters the room...
2 Reasons Employee Engagement is So Hard– And What to Do About It
If you’ve ever been on the receiving end of employee engagement results, you most likely know the, “How in the world could they feel THAT WAY after ALL I’ve done?” head-scratching frustration. I know I have. You’ve recognized, mentored,...
