What happens when you really listen? When’s the last time you really listened to someone you cared about? How about to a colleague or customer? When’s the last time someone really listened to you?
What Happens When We Really Listen
Have you ever noticed that sometimes life rhymes?
Something happens to you that fits together so well with what happens next that (as my editor would say of another one of my other rhyming days) “That story is so tight no one is going to believe it.” But the truth is, our lives are full of true rhyming stories ready to knock a message into our hearts if we can listen well enough to hear them. This weekend that happened to me–again.
Saturday evening I was coaching a friend who wants to become a keynote speaker. I was drawn in by her powerful stories full of transformative potential. I connected to her raw conviction and was listening carefully for how I could help her hone her message. As she spoke her voice shook just a bit, not from fear but from her authentic emotion. She didn’t cry, and the truth is, the emotion made her message more powerful. It was raw, real and compelling. She kept apologizing for getting “emotional” and saying how she just couldn’t understand it. “I never have this problem in front of an audience.”
As she was walking out the door, she stopped, turned around, looked at me with concerned eyes and said, “I figured out why I was getting so emotional. It’s because of how you were listening so intently. What if my audiences listen like that?”
“Then you will have made a powerful connection and will change lives.”
The next morning the tables were turned.
And the Tables Turned
As I entered the church lobby, my friend who had moved to New Mexico a few years ago came running across the room and gave me an enormous hug. A fellow leadership junkie, I excitedly shared all my new news, the book, the course, the keynotes…and he shared his. Our conversation was cut short by the chiming of the bell.
After service, he came up and said, “Something’s not right with you. What is it?”
He had just asked me how I was an hour before and everything I had told him was sunny. What had he heard? I thought I was alright.
Tears started streaming down my face. Now, I was getting in touch with an emotion I didn’t even realize was so strong.
“My mom died a few months ago. And yesterday, we came up with such a powerful ending to the final chapter of our book, I know she would love it. But I can’t show it to her.”
Apparently, that’s what he heard in the earlier exchange.
He started crying too, and said that his mother died 15 years ago, and he still feels that way anytime something good happens, and then shared, “She’s in you, and she’s in that book.”
And we just cried for a minute together, knowing that it’s better to know how you feel.
Real listening transforms us.
What would happen if we all really listened?
See Also: 11 Signs You Have a Listening Culture