Losing Well: 7 Questions to Ask When You Don’t Get the Win
A Winning Well post with David Dye In a recent Winning Well interview, Bob Morris asked “You talk about Winning Well, but what does it mean to lose well? David and I both laughed the kind of half-hearted chuckle that comes only after enough distance from the...
5 Reasons You’re Avoiding Your "I Don’t Wanna" List (and what to do about it)
David Dye and I do truly strive to lead by example. So I wasn’t shocked the other day when my Winning Well co-author leveraged a practice straight out of chapter 20, thanking me for something I’d done to promote our Winning Well mission. And then,...
What To Do When The Customer is Wrong
The only problem with the concept, “The customer is always right,” is that sometimes they’re wrong. If you’ve been in any kind of customer-facing position, I know you’re with me. Sure, there are many, many circumstances where the only...
When to Break the Rules
I’m sitting next to Rick, a retired railroad engineer, on a delayed Southwest flight from Tampa to Baltimore. It’s been a LONG week of serial cancelled flights, and other travel frustrations. I’m wearing the same suit I wore in Detroit on Tuesday because I never did...
Frontline Festival: Leaders share about favorite apps, technology, and productivity hacks
Welcome back to the Let’s Grow Leaders Frontline Festival. This month’s festival gives tips about favorite tools and technology. Thanks to Joy and Tom Guthrie of Vizwerx Group for the great pic and to all our contributors! Next month’s Frontline Festival is all...
One Common Interviewing Mistake That Will Cost You the Job
Have you ever made this interviewing mistake? One Common Interviewing Mistake My phone rang. Colin was exasperated. “Karin, I thought I NAILED the interview. The owner seemed pleased with all my answers, and I had great stories for all his...
What Your Team Is Saying Behind Your Back
Have you ever talked about your boss behind your back? If you haven’t complained to at least someone…you’re a saint. Call me. I’m sure you’ve got some wisdom we can share here at LGL. For the rest of us… you know… right? Just...
Ask Don’t Tell: 3 Questions That Will Make You a Better Leader
You know that asking the right questions will make you a stronger leader. But it’s hard. Not all questions have the same impact. And it’s risky. You never know what the response will be–which means you need to stay fully present to be helpful....
