Calm the Chaos and Help Your Team Regain their Focus
It’s a challenge common to many leaders and managers: Last-minute customer requests, emergencies, interruptions, and distractions make it hard to stay focused on your M.I.T.s (the Most Important Thing). If you’re not careful, reactivity can become a...
Leading Performance Conversations without Losing Your Cool
It’s easy to take things personally and get upset when you need to lead a tough performance conversation. In this episode, we’ll take a look at what might cause you to get upset and five steps you can take to keep your cool and have a productive...
One Super Power Every Great Middle Manager Masters
If you are (or have been) a middle manager, you know how tough this role can be. You don’t set the strategic priorities, but you are accountable to make it happen—often without the influence to get all the resources you would like (or need) to get the job done. And...
The Blight of Soul-Crushing Useless Negative Feedback
Don’t let useless negative feedback sap your team’s motivation. Negative feedback is destructive and all-too-common. There are three common problems that erode the power of these conversations. My phone buzzed with a text message from Amena, a junior manager....
