The Problem With Short-Cuts
I was her old boss, but it was more than that. She emailed, “I was offered a new job, I can’t decide.” I knew we needed to talk. I tried calling a few times that day. We’re both busy. Finally, I left an enthusiastic short-cut message with answers. I shared my best...
Begin With An Open Mind
It’s hard to argue with Stephen Covey’s 2nd habit “begin with the end in mind.” Wise wisdom. But. Heads down, full steam ahead comes with risks. Chartered courses without open minds lead to missed opportunity. Sir Captain Don’s Story Last...
7 Ways To Inspire Courage
You know they can do it. They’re scared. Their lack of courage is a downward spiral. Fear stops trying. Lack of trying creates doubt. Doubt affirms negative self-perceptions. It breaks my heart to watch highly qualified, talented people let scared stop them. And...
5 Ways To Unblock Leadership Energy
I felt my energy drain as I drove toward the call center. The center’s results were stagnant– it was time to dig deeper. I was there to help, but also to deliver some tough messages. Necessary, not fun. “Joe,” one of the managers, ran...
