How to Scale Best Practices Without Frustrating Your Team
To scale best practices, focus on how they work in different contexts. Has this ever happened to you? Your top-performing team seems to have discovered the secret to transforming their productivity, customer relationships, or sales. And then you think, “It’s time to...
We Are Each Other’s Destiny
When Karin and I set out to write Courageous Cultures, we obviously had no idea how the world was about to change. It was clear that the nature of work was shifting and that to stay competitive, businesses would need every person to solve problems, contribute...
How to Help Your Change Resistant Employees Contribute More
How to Overcome Resistance to Change: One Person at a Time If you’re like many leaders with whom we’ve shared our new book Courageous Cultures, you’re mentally indexing your team and wondering if they’re capable of micro-innovations, problem-solving, and advocating...
How to Maintain a Steady Stream of Innovation and Solutions
Don’t let your people feel ignored. We were working with a large financial institution that had done an excellent job of cultivating curiosity. They regularly asked people at every level of the organization for their ideas, suggestions for innovation, and...
