How Did Leadership and Culture Improve on the North Pole?
A Retrospective: Santa’s Big Leadership and Culture Change Is there anyone more beloved than Santa Claus? Today, the North Pole is a paragon of human-centered leadership and culture. But it wasn’t always that way. In fact, Santa has a lot to teach us about...
Fuel Your Career: 17 Critical Skills When You’re a Young Leader Hungry for Success
To distinguish yourself as a young leader, build your knowledge, focus on results and relationships, and speak up. You’re a young leader with responsibility for a small team and you want more responsibility. And there’s nothing more frustrating than being told, “Not...
Workplace Innovation: The Secret to Getting Better, Remarkable, Usable Ideas
Why psychological safety is important, but not enough when it comes to workplace innovation If you’re getting lots of ideas, you’re probably doing a lot of things right when it comes to encouraging workplace innovation —making it safe, asking for input, and responding...
The Hidden Power of Vulnerability: Why Great Leaders Dare to Be Wrong
Why Is It So Hard to Be Wrong? Vulnerability is the Gateway to Growth. You’re an experienced leader with a track record of success. You’re brilliant at what you do, and you’ve got where you are today because you consistently have the answers. But...
