How Leaders Make Business Metrics Meaningful
Meaningful Business Metrics Aren’t About the Number When it comes to business metrics, there’s a secret that top-performing leaders understand, but might not tell you aloud: “Your customer doesn’t care about your internal scorecard.” Top-performing leaders pick a few...
Matrix Organization: Powerful Questions to Reduce Angst and Build Trust
To Foster Better Collaboration in a Matrix Organization Keep the Conversation Flowing When we ask senior leaders of our global clients about the biggest source of conflict and frustration in their companies, the answer is almost always the same. “Oh, undoubtedly...
Advanced Guide to Lead Meetings That Get Results and People Want to Attend
Effective leaders hold meetings that get results and people want to attend Horrible meetings are a cliché of the business world and with good reason. Too many meetings are a waste of time and don’t accomplish anything. Minutes creep along while the meeting leader...
A Better New Year at Work? A Fresh Start to Deeper Human Connection
The new year is a great time to talk about what you need at work -including deeper human connection The shift to remote work and hybrid teams has left many people longing for deeper human connection. And even for those who’ve returned to the office (or never...
