How Managers Can Reclaim Their Lost Soul
In a recent leadership development program, we talked about “manager soul loss” – the isolation, bitterness, and despair that seeps into many leaders’ hearts. We share the stages of soul loss and symptoms to look out for to help leaders identify and prevent them...
The Best Way to Empower Employees as Customer Advocates
You want to empower your employees as customer advocates, but it’s tricky. No one understands your customer’s needs and frustrations better than your employees. When your customers are frustrated, your employees are too. But let’s be real. ...
Best Practices in Leadership and Productivity: A Frontline Festival
Welcome to the Let’s Grow Leaders Frontline Festival! This month, our contributors share their best practices in leadership and productivity. Thanks to Joy and Tom Guthrie of Vizwerx Group for the great pic and to all our contributors! The August Frontline Festival...
