Forced Ratings – Awful Problems and What Leaders Do Instead
Forced Ratings Cause More Problems Than They Fix Recently we were working with senior leaders in a global company who faced a challenging morale problem. They hired talented capable people who were producing good work – but their talent was leaving. Leaders at every...
Managing Millennials: What's Really Different
A working student in my evening MBA program approached me to talk about a work situation that was driving her crazy. She gave me the gory behind-the-scenes view: a few apathetic employees were fully taking advantage of a system that had let them get away with...The Powerful Side Effect of High Standards
My friend, Regina, says that she considers a kid’s book report a win if only one person ends up crying. I remember the wailing and gnashing of teeth I put my parents through in the early years. And last night was one of those nights at the Hurt household. it...
