


How to Start Team Accountability When You Never Have Before
It’s never too late to begin team accountability. “Karin and David, can I ask you a question?” We had just finished a keynote where we gave leaders the tools to have the tough conversations. Sarah, a middle-level manager, came up to talk to us, looking nervous. “I’ve...
What No One Tells You About Leadership
Welcome to the Hope Business If I could give a one-page orientation manual to every person who takes a management or leadership position, at the top of the page it would say: You may have taken this job for the money (it’s not going to be enough), for the power (you...
Forced Ratings – Awful Problems and What Leaders Do Instead
Forced Ratings Cause More Problems Than They Fix Recently we were working with senior leaders in a global company who faced a challenging morale problem. They hired talented capable people who were producing good work – but their talent was leaving. Leaders at every...