


How to Manage a Strong, Arrogant, Maybe Even Toxic High-Performer
Is Your High-Performer Toxic? How to Lead Without Losing Your Team The toxic high-performer. They deliver results. They’re smart, driven, and talented. Your boss loves them. There’s just one problem—they’re making everyone miserable. They shut down ideas. Steamroll...
Why “Just Do Your Job” Doesn’t Work
When you’re frustrated with a team member who seems to be doing everything but the work you hired them to do, it can feel tempting to bark “Just do your job.” Or perhaps you’ve got a team member who responds, “I don’t care...
The Leadership Problem with Passion
Passion is good. Passion for your customers, passion for excellence, and the team’s passion to support one another all lead to great results. But there’s a dangerous problem with passion that can undermine your culture and ruin your leadership. In...