emotions at work Archives

Triggered at Work: How to Keep Your Influence When Emotions Run High

by Karin Hurt | Mar 23, 2026 | By Karin Hurt | 4 comments

When Someone Pushes Your Button, Don’t Hand Them the Remote Practical tips to manage your emotional responses when you’re triggered at work. I watched it happen like a car wreck in slow motion. Two executives (one’s the boss). A long history. A room full...

Beyond the Drama: How to De-Escalate an Emotional Conversation at Work

by Karin Hurt and David Dye | Jan 15, 2024 | By Karin Hurt and David Dye, powerful phrases | 0 comments

What to Say Next to Destress an Emotional Conversation at Work When people are fired up, angry, and defensive, it’s tough to have a productive conversation. One reason it’s so tricky to de-escalate an emotional conversation is that when these emotions kick in,...

Essential Leadership Emotions with Reiner Lomb

by David Dye | Mar 24, 2023 | Podcast | 0 comments

Have you ever wondered what the most essential leadership competencies are and how they can be learned without taking up too much time? Whether you are in a formal leadership role or are a rising leader, entrepreneur, or changemaker driven by a desire to use your...

What Do I Do if They Cry?

by Karin Hurt and David Dye | Nov 29, 2018 | By Karin Hurt and David Dye, Winning Well | 35 comments

How to Deal With an Employee Who Cries At Work Let’s be real. No one likes to hear what they’re doing wrong, particularly if they know you are right. Giving feedback is tough. Hearing tough feedback is even tougher. What do you do if they cry? We hear this...