my peers are lazy: how do I stay motivated?

My Peers Are Lazy: How Do I Stay Motivated?

So often we talk with clients or teams who are frustrated because their peers are lazy. Perhaps you’ve been there. What advice would you give to someone dealing with a slacker co-worker? 

Dear Karin and David,

How do I stay motivated when my peers are lazy? I’m working twice as hard as them and I’m sick of picking up the slack. My boss doesn’t seem to notice.

Signed,

Tired and Frustrated #AskingForAFriend

If Your Peers are Lazy: A Few Dos and Dont’s

Dear Tired and Frustrated,

We’ve both been there, and you have a right to be frustrated. Keep in mind that these peers are temporary, but your track record is forever. Don’t let the #$#%@#%@# slackers tank your hard work. Here are a few do’s and don’ts to consider.

  1. DO keep rocking your role.
    Stay focused on your MITs (most important things) to serve your customers and the business. Stay creative. Chances are your boss is picking up a lot more than you know. Performance management conversations happen behind closed doors. I wish we could tell you how many performance issues we’ve dealt with that we longed to share with the high-performers we knew were frustrated, but couldn’t. Be sure you keep building your brand with a strong track record of results and collaborative relationships.
  2. DON’T gossip or whine about the scene.
    Whatever you do, don’t let their bad behaviors turn you into a jerk. Take the high road, and count on karma. 
  3. DO ask your boss how you can help.
    Resist the temptation to start with the words,  “I know we’ve got a lazy team…,” if it’s true, she already knows. Use this as an opportunity to become go-to support. With a team of slackers, she can use all the help she can get and will be grateful for your support (and a grateful boss can never hurt).
  4. DON’T become a victim. 
    You don’t have to do their work. Stay focused on your deliverables and nail them. If your co-worker consistently drops the ball, let him experience a few of the consequences. Do your best to foster a culture of accountability.
  5. DO build a network of support.
    Seek out folks with similar ambition and work ethic to support and challenge you. Find a mentor. Seek out peers on other teams. Take on a leadership role in a professional association.  Genuine connections are lighter fluid on the fire of motivation. Find people who get you and you admire and find ways to spend more time together.
  6. DO speak the truth.
    (Or as we often say: “Ditch the Diaper Genie“) When a team member breaks a promise or doesn’t deliver on their commitment to you, it’s often useful to have a healthy conversation about it. Start by observing the behavior. e.g. “I noticed that the report you said you’d get me isn’t in my email.” Note the consequences: “We can’t take care of the customer without that information.” Then invite them into the conversation: “What’s happening there? When can you have it to me?” Sometimes just the act of personalizing work and connecting what you need to why you need it can help slackers pick up their pace.

Who wants to play? What advice would you give Tired and Frustrated?

 

Have a leadership or management question? Send it here and we’ll do our best to share our perspective.

 

how do I get my peers to trust me?

How Do I Get My Peers to Trust Me?

Honestly, I wish I learned this sooner. Having a tight network of trusted peers is as vital (and often trumps) your relationship with your boss and your direct reports. Trust matters even more with your peers because it’s TECHNICALLY optional and therefore more meaningful and sticky. There are no “official” accountability levers. It’s easy to put them last on your trust-building priority list.

Your peers aren’t evaluating you on an employee engagement survey or writing your performance appraisal. Often they have competing agendas, and of course, you know it’s you against them in the stack rank.

So many of us buckle down, approach our peers with cautious pleasantries, and watch our backs.

Real trust develops when no one is watching…when you’ve got something to lose, and choose to be vulnerable anyway.

5 Ways to Get Your Peers to Trust You

Building trusting peer relationships starts with you. Here’s how.

1. Get Naked

Well not all the way, but at least take off your parka and mittens. Let them know what scares you. People trust those they can see. Share a vulnerability or two, and then wait for it. It might not happen right away, but stay open and investing as trust grows.

2. Give More Than You Receive

I can’t tell you how many times I’ve gone into a company and seen two teams with the same objectives, doing the same work, both with best practices that they’re completely keeping to themselves. “I’ll show you mine if you show me yours” is old school. Show your great idea first without worrying about what comes next.

3. Take a Field Trip

I learned this from one of my direct reports in my sales exec role. His peers in the finance department were not approving contracts for a subset of our customers. My deeply southern district manager got in the car and drove three hours for an old-fashioned visit. They had some sweet tea, cleared up misconceptions, developed a streamlined communication protocol, and our acceptance rate for that market skyrocketed. These were qualified customers that “didn’t look good on paper.” But the paper didn’t do them justice.

4. Lose a Battle

You don’t care equally about every issue. Know what’s worth going to the mat for, and what isn’t. A few concessions can gain you the reputation of being “easy to work with.” When you really need something, they’ll be more likely to trust your motives.

5. Lift Them Up

As a customer service director, my friend Dan and I stumbled on this one by accident. We were peers (who were always stack ranked against one another), but we also realized we had different gifts. I’m embarrassed to admit, he went first. He rolled up his sleeves and helped me tremendously on the operations side. He even silently sat in on a few tough customer calls and privately messaged me with what to do while I was getting my sea legs.

I then came to his region and helped him attack his employee engagement issues.

In every operations review, we genuinely credited one another with our success. A high-tide rises all boats.

Don’t overlook the importance of trust amongst peers. It’s harder, it makes a difference, the big guys notice, and the relationships last a lifetime.

Are you looking to take your team to the next level? Please give me a call at 443-750-1249 for a free consultation.

Other Posts that Might Help

Why Your Peers Are Getting Snarky

How Do I Stay Motivated When My Peers Are Lazy

4 Powerful Ways to Get Feedback From Your Peers