


Matrix Organization: Powerful Questions to Reduce Angst and Build Trust
To Foster Better Collaboration in a Matrix Organization Keep the Conversation Flowing When we ask senior leaders of our global clients about the biggest source of conflict and frustration in their companies, the answer is almost always the same. “Oh, undoubtedly...
How to Say No at Work: Powerful Phrases to Stand Your Ground
To Gain More Confidence Saying No at Work, Start with Your “Yes” It’s never easy to say no at work. After all, you want to be helpful, responsive, and a team player. And yet, every time you say “yes” to something or someone, you’re...
How to Deal with Team Conflict
Handling team conflict well distinguishes outstanding leaders. You’ve got a clear focus on what matters most, your team seems to work well together, but then you get that call: “I need to talk to you about …” It’s conflict, a disagreement, or a clash of personalities....