Culture Change Not Working? Start Here
To achieve culture change, you don’t want to be scared of the conflict between values. When people know your values as an organization, but you don’t see those values being lived out, the problem is likely one of two invisible conflicts within change....
Matrix Organization: Powerful Questions to Reduce Angst and Build Trust
To Foster Better Collaboration in a Matrix Organization Keep the Conversation Flowing When we ask senior leaders of our global clients about the biggest source of conflict and frustration in their companies, the answer is almost always the same. “Oh, undoubtedly...
How to Say No at Work: Powerful Phrases to Stand Your Ground
To Gain More Confidence Saying No at Work, Start with Your “Yes” It’s never easy to say no at work. After all, you want to be helpful, responsive, and a team player. And yet, every time you say “yes” to something or someone, you’re...
