June Frontline Festival: Conflict Edition
This month’s Frontline Festival is all about conflict and conflict resolution. I am grateful to all the wonderful contributors for sharing their insights on this important topic. If you have written a post on conflict, feel free to add a link to it in the...
The Benefits of Deeper Questions
Why don’t you ask deeper questions? Are you more afraid of the questions or the answers? Deeper questions Uncover concerns Shift the conversation Invite transparency Shift the mood Provoke deeper thinking Asking Deeper Questions “Live your questions now,...
Unintended Consequences: Fix This, Break That?
Results lag in a key area. You energize the team to fix it. Results improve. Fantastic. Now other results are plummeting. Beware of unintended consequences. Improve customer service, reduce efficiency Improve efficiency, damage morale Improve morale, increase costs...Why You're Not Getting Hired
I get frustrated and sad when I see highly qualified people unable to sell themselves in a job they deserve. It happened again, perhaps you know someone who can benefit from this story and actions that followed. Meet Me in St. Louis The sweet woman next to me on the...
Can Men and Women Be Friends at Work?
Real leadership requires a willingness (and ability) to go deep with other human beings. But when it’s a man a woman, going deep can get scary fast. The connection can be costly. Being friends can easily cross a line. But, distance comes with a price as well. So...Future’s Bright: Preparing Today’s Kids to Lead Tomorrow
Throughout June, Great Place to Work is hosting a blog-a-thon focused on the workplace of the future. They invited “workplace leaders, strategists, managers, employees, pundits, and all who care about creating great workplaces to envision the great workplace of...7 Weird and Wacky Ways to Motivate Your Sales Team
The first time I suggested we lower quotas to drive performance, my boss thought I was crazy. Until we did. Results sky rocketed. Why? 7 Ways To Motivate Lower Quotas – Out of reach quotas demoralize. Let them taste success. Most good comp plans include...
Peer Pressures: 5 Reasons You Frustrate Your Peers
Don’t destroy fantastic results with lazy relationships. Strong performers grow backwards when trust breaks down. Small issues mushroom overnight. Peers stop helping. Communication collapses. Careers derail. Without support, working harder can backfire....
