5 Reasons Your Great Boss Is Hurting Your Career
Like other good things in life, a great boss relationship, taken to extremes, can wreak havoc with your career. I’ve seen otherwise smart and talented people lose credibility by over-aligning with a great boss. Be sure to diversify your relationship investments....
Transitions: An Inspiring Story Of Meaningful Work
Today’s post is from Bill Holston, Executive Director at Human Rights Initiative of Northern Texas. Bill is a regular comm-enter in our LGL community. As I’ve gotten to know Bill, I’ve been inspired by his amazing career transition. The work his team...
The Trouble With Servant Leaders
“I’ve failed.” Mark’s voice shook as we met to discuss next steps for Lisa, his troubled employee. He’d tried everything to help Lisa succeed. She’d get better for a while, but then her old habits would surface. Lisa was impacting...
Winning Against The Odds: Olympic Imperfection
The odds are against you. With all your imperfections, odds are: Someone else is more qualified, your marriage won’t last, your new business will fail, the publisher will reject you, you won’t win the election, or you’ll never make the olympic team....
Expert Advice On Creating Connection: A Frontline Festival
This month’s Frontline Festival sets a new record for submissions. I am grateful for all the experts sharing their insights on creating connection. Connecting the Dots Barbara Kimmel, Trust Across America Blog, shares Collaboration, What’s in it For Me....
Focus On The Fundamentals
I walked into the call center training room and the team was all working on the call center equivalent of a basketball “3 pointer”. Even the rookies. Figurative basket balls were bouncing off the rim and the walls and one another. Every now and then one...
3 Listening Lessons We Can All Use From Political Leadership
A Guest Post from Rose Fass, CEO at Fass Forward. Many leaders talk a good game. Some have even managed to talk their way to the top. But ironically, there’s one leadership quality that often gets the silent treatment. It’s listening to how the message was received....What Great Customer Service Looks Like
What does great customer service look like? Best Superbowl Advertisement in Real Life It was the best Superbowl advertisement ever: It was Superbowl Sunday just before kickoff. It was the first appointment the Apple Genius Bar had available, my hard drive had crashed,...
