


One Communication Skill to Reduce Conflict and Improve Relationships at Work
To improve relationships at work, reflect to connect Have you ever had a conversation at work take a turn you weren’t expecting—suddenly, voices rise, arms fold, and you feel the tension? Maybe you walked away wondering, “What just happened? How did we get...
When Your High Performers Hit a Slump: How to Support Without Micromanaging
When High Performers Have Problems, Look to Collaboration, Not Correction You’ve got a team of high performers who know what they’re doing and have the results to match. These are the people you count on—the ones who hit deadlines, solve problems, and drive success....
When You’re the Scapegoat: Powerful Phrases to Address Unfair Blame
Powerful Phrases for When You’re Being Set Up as the Scapegoat Being set up as the scapegoat never feels easy. It’s uncomfortable, unfair, and downright isolating. But here’s the good news: you don’t have to stay the goat in this blame game. Instead, you can fight...
How to Deal with Team Conflict and Get Everyone Back to Work
Handling team conflict well distinguishes outstanding leaders You’ve got a clear focus on what matters most. Your team seems to work well together, but then you get that call: “I need to talk to you about …” or a team member suddenly explodes at their teammates and...