Tough Questions: How to Answer the Question You Can’t Answer (With Video)
6 Ways to Respond to the Really Tough Questions Does this happen to you? You diligently prepare for an important meeting. You cover all your bases. And then here it comes, the really tough question you can’t answer. What you say next matters—a lot. It’s...
How to Take Charge of Your Remote Meetings
Lead remote meetings that get results and build relationships. Tired of shadowy silhouettes, screechy feedback, and multitasking participants? It doesn’t have to be that way. Remote meetings are a daily fact of life for most leaders. When you lead them well, they can...
How to Manage the Most Difficult Stakeholders
Difficult stakeholders are a chance to grow your influence. You look at the phone and your heart sinks. It’s the night before you’re supposed to wrap up your assignment and brief the leadership team on what you’ve done. It’s Bruce, a charismatic VP –and one of your...
How to Unlock the Hidden Power of Culture
Does the Power of Culture Propel or Punish Your Team? I fell backward off the side of a boat and descended into the Pacific Ocean where I was about to get an incredible (and frightening) experience about the power of culture. I’m a relatively new scuba diver and was...
