Who Decides Your Future?
It’s been a long day, turning into tomorrow, but I can’t get her out of my mind. Ling (not her real name) bravely raised her hand in my Masters level leadership class tonight. “Professor, I see how these techniques would be important for someone who...5 Ways to Ensure Your New Program, System, or Idea Is Adopted
From my perspective, the new system was genius. Instead of our enterprise customers typing in their service orders in an email for call center reps to retype them into our systems (which almost always contained errors) the customers now had an easy interface that...
