How to Deal with a Chronic Complainer
A few questions will help re-engage your chronic complainer A chronic complainer can suck the life out of you and your team and make everyone want to quit. But your complainer can also have valuable insights and likely doesn’t feel heard. When you lead them out...
How to Stop a Workplace Bully (Without Losing Your Lunch Money)
Powerful Phrases to Confidently Confront a Bully at Work Looking back I feel I should have stood for myself and not give into this bully. I only feared hurting her and not getting into an ugly argument. However, this has made me not decide so many things for myself...
Workplace Culture: How to Leverage Innovation No AI Bot Can Replace
The Power of Workplace Culture in an AI Universe: A virtual conversation about Empathy and Innovation Note: This article on Workplace Culture is an excerpt from Chapter 2 of our book, Courageous Culture: How to Build Teams of Micro-Innovators, Problem Solvers, and...
Team Accountability: Great Teams Hold One Another Accountable (You Can Too)
Want to Reduce Unwanted Team Conflict, Make it Easier to Talk About Team Accountability When team members don’t get along, one of the biggest sources of conflict is a lack of team accountability. And, when you look at the research about high-performing teams,...
