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team decision making

The Five Pillars of Effective Team Decision Making

by | Sep 29, 2025 | By Karin Hurt and David Dye, Winning Well

Focus on clarity in your team decision making to make better decisions, faster.

Too many teams get stuck spinning in circles—second-guessing decisions, looping through endless meetings, having endless “meetings after the meeting,” or implementing strategies that never had a clear finish line. If you’ve ever walked out of a meeting and wondered, “Wait… what did we just decide?” or found yourself saying, “We could have avoided all this if they’d just asked us first,” then these four pillars of effective team decision making are for you.

Effective decision making isn’t just about being decisive. It’s about being clear. Clear about what kind of decision you’re making, who’s involved, who will make the decision, and how you will turn your decision into results.

Invest in Better, Faster Team Decision Making

These five pillars will help you build a team decision-making culture that is fast, focused, and energizing.

Pillar 1: Clarify the Type of Decision You’re Making

Before the conversation begins, ask: What kind of decision is this? Most business decisions are one of two types:

  • Where decisions—strategic direction, priorities, or goals.
  • How decisions—tactics, methods, implementation steps.

And here’s the trap: mixing them.

We see this all the time. A leadership team gathers to define where to take the business next quarter… and suddenly the meeting spirals into tactical debates about how to do it. Or someone is trying to streamline a process (how) and someone else derails the conversation with a new vision (where).

When you separate these two decisions, you help people to focus. You avoid misaligned conversations and you make faster progress. As a leader, stating up front “We’re here to decide where we’re headed. We’ll tackle how we get there in the next meeting” saves time and builds trust.

“Let’s clarify—are we deciding where we’re going or how we’ll get there?”

Pillar 2: Define What a Successful Decision Will Do

Invest time in spelling out the success criteria. If your choice must reduce budget by 10% and remove two hours from your existing process, be clear about those requirements up front. That will help guide people towards suggestions and discussions that meet the criteria. And you’ll waste less time chase down ideas that won’t succeed.

“What will a successful outcome do?”

Pillar 3: Invite the Fewest Number of People to Make the Best Decision

You want input, not overload.

There’s a big difference between collaboration and chaos. The goal isn’t to invite everyone—it’s including the necessary people. You don’t need three different representatives from marketing. One person will do.

But the other danger is in overlooking vital input you do need. Often, these are the people the decision will affect and those who will implement it.

Too often, leaders wait until a decision is made to seek buy-in. But if people aren’t included early—especially those closest to the work—you risk missing critical information and delaying results.

One time, a middle manager at one of our clients faced a costly decision made by her executive team. It took months to roll out because no one had consulted the people responsible for implementation. When she finally weighed in, she told her C.O.O.: “We could’ve done this in half the time if you’d pulled me in at the start.”

Her C.O.O. listened—and changed how she and the executive team made decisions.

“Do we have the voices we need to get this right—and no more than that?”

Pillar 4: Clarify Who Owns the Decision

This one is deceptively simple—but it’s where a lot of teams break down.

Before the conversation begins, make it clear:

  • Who is the decision-maker?
  • Will the decision be made: by one person, by a vote, or by consensus?

Each method has its place. The key is transparency. When people know how the decision will be made and who owns it, they can contribute fully without getting attached to an outcome that isn’t theirs to own.

This allows everyone to be persuasive, not possessive.

(Have ever heard someone say, “I don’t know why you ask our opinion, you’re just going to do what you want!” That statement reveals either an insincere request for input or, more often, a lack of clarity about who owned the decision.)

Let your team know: “I want your input. I will make the final call, but your ideas will shape it.” Or: “We need to decide this as a team, and we’ll go with the majority.” Clarity here avoids hurt feelings and confusion later.

“Before we jump in, who owns this decision and how will we make it?”

Pillar 5: Schedule the Finish

Let’s say your team finally reaches a decision. High fives all around. But then… nothing happens.

This is where many teams fall short. A decision without action is worse than no decision at all because it saps energy, wastes time, and crushes morale.

The fifth pillar—schedule the finish—ensures the decision translates into results.

This doesn’t mean micromanaging every task. It means setting specific, time-bound follow-ups to check in on progress, adjust course, and where people hold one another accountable.

When you schedule the finish at the time of the decision, you:

  • Reinforce the commitment.
  • Create urgency.
  • Build in accountability without nagging.

And when something inevitably goes off-track? You already have a built-in space to talk about it—without blame or surprise.

“Let’s schedule some time on [date] at [time] to talk about this again and see how our solution is working.”

The Five Pillars of Effective Team Decision Making

Final Thought

If your team ever says, “They never follow through” or “We keep revisiting the same decisions,” these four pillars of effective team decision making are your antidote.

Start with the decision type. Include the right voices. Clarify who owns the decision. And don’t forget to schedule the finish.

With this clarity in place, you and your team will make better decisions, faster.

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Karin Hurt and David Dye

Karin Hurt and David Dye help human-centered leaders find clarity in uncertainty, drive innovation, and achieve breakthrough results. As CEO and President of Let’s Grow Leaders, they are known for practical tools and leadership development programs that stick. Karin and David are the award-winning authors of five books including, Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers, and Customer Advocates and Powerful Phrases for Dealing with Workplace Conflict. A former Verizon Wireless executive, Karin was named to Inc. Magazine’s list of great leadership speakers. David Dye is a former executive and elected official. Karin and David are committed to their philanthropic initiative, Winning Wells – building clean water wells for the people of Cambodia.

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