A Guest Post from Rose Fass, CEO at Fass Forward. Many leaders talk a good game. Some have even managed to talk their way to the top. But ironically, there’s one leadership quality that often gets the silent treatment. It’s listening to how the message was received. Politicians are masters of message discipline. They speak in sound bites, which gives repeatable expression to their ideas. Next, they listen to
Your team decides what you can handle. Like parents protecting young children, they safeguard you and themselves. They anticipate tantrums, and work around them. They’ll even throw in a few things “they’re worried about,” to make you feel better. Don’t blame them. You’ve taught them well. Your well-intended intensity sends them to the nearest diaper genie to package their
He wants to be promoted, but something’s missing. You feel it, your boss feels it, but it’s hard to put your finger on it. He’s completed all the action plans, and has done everything you’ve asked. Look more deeply, does he hear what you hear?
“Happy is the hearing man; unhappy the speaking man.”~ Ralph Waldo
Your team needs you, you respond. They have questions, you have answers. The phone rings, you pick it up. Great leadership? A pause can be more powerful. Speakers pause for effect; Great leaders pause for effectiveness. A powerful pause is a wildly under utilized leadership tool. Awkward silence creates opportunity. I’ve never regretted a pause. I’ve got buckets-full of “I wish I had paused”
You’re distracted. Multi-tasking. Getting work done. You’re trying hard to give everyone the attention they need. It’s hard. If you’re like me, being spread too thin leads to distracted focus. Distraction speaks louder than words. Today’s post, Distraction Speaks Louder than Words, comes via the Lead Change Group, a terrific community of leadership thinkers. My inspiration for this topic came from