Tag: listening

3 Listening Lessons We Can All Use From Political Leadership

A Guest Post from Rose Fass, CEO at Fass Forward. Many leaders talk a good game. Some have even managed to talk their way to the top. But ironically, there’s one leadership quality that often gets the silent treatment. It’s listening to how the message was received. Politicians are masters of message discipline. They speak in sound bites, which gives repeatable expression to their ideas. Next, they listen to

7 Reasons You Won’t Hear The Truth

7 Reasons You Won’t Hear The Truth

Your team decides what you can handle. Like parents protecting young children, they safeguard you and themselves. They anticipate tantrums, and work around them. They’ll even throw in a few things “they’re worried about,” to make you feel better. Don’t blame them. You’ve taught them well. Your well-intended intensity sends them to the nearest diaper genie to package their

Do They Hear What You Hear?

Do They Hear What You Hear?

He wants to be promoted, but something’s missing. You feel it, your boss feels it, but it’s hard to put your finger on it. He’s completed all the action plans, and has done everything you’ve asked. Look more deeply, does he hear what you hear?

“Happy is the hearing man; unhappy the speaking man.”
~ Ralph Waldo

Pause for Effectiveness: 9 Powerful Times to Pause thumbnail

Your team needs you, you respond. They have questions, you have answers. The phone rings, you pick it up. Great leadership? A pause can be more powerful. Speakers pause for effect; Great leaders pause for effectiveness. A powerful pause is a wildly under utilized leadership tool. Awkward silence creates opportunity. I’ve never regretted a pause. I’ve got buckets-full of “I wish I had paused”

Distracted Driving: Lead with Care

Distracted Driving: Lead with Care thumbnail

You’re distracted. Multi-tasking. Getting work done. You’re trying hard to give everyone the attention they need. It’s hard. If you’re like me, being spread too thin leads to distracted focus. Distraction speaks louder than words. Today’s post, Distraction Speaks Louder than Words,  comes via the Lead Change Group, a terrific community of leadership thinkers. My inspiration for this topic came from

Effective Listening: Necessary, But Not Sufficient thumbnail

Why aren’t we better at listening? Is it really skills or something deeper? I’ve been intrigued by a 6 month, Leadership LinkedIn Discussion asking leaders to give “one piece of advice” for new leaders. With over 1300 comments, the discussion was skewed heavily toward one topic: effective listening. How leaders “listen” trumped all other discussion threads including transparency

Open-Space Leadership: When Less is More

Open-Space Leadership: When Less is More thumbnail

Sometimes leadership is just about creating an open-space and getting out-of-the-way. I love using Open-Space Technology with a large group to generate ideas. It’s an amazing, high-energy, low-cost way to hold a powerful meeting. Participants essentially create their own agenda and self-organize into groups to discuss topics that matter to them. Although it’s useful to have a trained facilitator help

Team Trouble? How to Build a Team One Person at a Time thumbnail

My phone rang again this week. It was a front-line leader I have known for years having team trouble. “I can’t get them motivated. They just don’t seem to care like I do. I am not sure what to do, I’ve tried everything.” I have received this same call many times over the years, not from this person but from others in similar circumstances. When the frustration level hits a wall like

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