Tag: leadership

Why Job Descriptions are a Dying Art

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A client called. “Karin, I’m going to send you the job description for the new role we designed, but ignore all the HR mumbo jumbo. Just concentrate on the competencies and see if they seem right to you based on the strategy we’ve been working on.” Game on. We were going to have the conversation that was most worth having: How do we find the right person with the aptitude for this vital

How to Get Employees to Care About Your Company thumbnail

Great commercials, strong PR, a brilliant social media strategy all warrant effort when building your company’s reputation. But there’s no better PR than an army of loyal employees living and breathing your brand. You know the type–folks with enthusiasm bursting from their veins–talking up your products and services with their friends at every bar, baptism and bat mitzvah they

Jack, Jill and a Slippery Hill

giving employees another chance

Antoine was an accomplished millennial retail sales professional  considered “a bit rough around the edges.” His no-BS approach created a natural bond with entrepreneurs and mom and pop companies, that left some managers scratching their heads. But, heck it worked. Antoine was maxing out his compensation and winning the big recognition trips year after year, but he wanted more. He went back to school at night

When Fear Leads to Self Deception

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On the grand scheme of deception I suppose this ranks low on the Richter scale. But early tremors are deceiving, and reveal important indicators of our fault lines.

The Backstory

Sebastian (for those just tuning in, my youngest son, age 9) came out of the womb running. The son of two marathon runners and triathletes, he was

How To Bring Out the Best In People

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The story he shared in a recent workshop I led stopped my heart. We were talking about leadership and “bringing out the best in people,” when John (obviously not his real name) confided, “I’ve never seen anyone do what you’re talking about better than my wife.” We smiled. “No. You don’t understand,” he continued.  (His eyes got bigger and his posture took on

7 Roles of an Exceptional Team Leader

team leader many hats

Your strategy is only as strong as the ability to execute at the frontline. You can have all the great plans, six sigma workouts, and brilliant competitive positioning in the universe, but if the human beings doing the real work lack the competence, confidence, and creativity to pull it off, you’re back to muddling through. The team leader role is a tough gig. Team leaders are uniquely squashed between

Stuck in the Middle With You

stuck in the middle with you

The other day I got the kind of feedback that kicks you in the gut and makes your brain hurt for days. I’m sure you know the kind, it stings with truth, but you’ve got a gazillion counter points you would never say out loud, for fear of appearing to not be listening. It’s from an amazing leader who worked on my team for several years, and is a regular reader of LGL. This is a long one, so for

The Insiders Guide to Micromanagement

The Insiders Guide to Micromanagement thumbnail

I’ve yet to meet a manager who admits to being a micro-manager, but according to micro-management expert Harry Chambers and other corroborating research, the majority of workers indicate that micro-management has interfered with job performance. I imagine the disconnect is that it’s rarely an either/or situation. Micro-managing is a dysfunctional behavior that most leaders fall into from time to time

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