It was a tough couple of weeks. The cocktail of challenges was impacting our performance. We needed stronger results… now. I didn’t realize how much my stress showed on the outside. A trusted leader on my team, shared bluntly: “You’re...
I learned this one the hard way. My first year out of grad school, I was invited to a symposium on self-directed work teams. In academia, I was well versed. I had little practical experience. The morning began with a senior executive sponsor setting the vision. After...
If you’ve bumped into us in an airport over the last 5 years, it’s likely we’ve been carrying a diaper genie. Why? It’s all about how to get and give better feedback. We’ve used this metaphor in so many programs, our son can even deliver...
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