Stop Right There! 5 Phrases that Crush Collaboration and Tank Teamwork
If you want better collaboration, eliminate these phrases from your team communication. You didn’t mean to tick them off, but here you are. Your words backfiring like a faulty engine, and now a cloud of awkwardness fills the room. You know collaboration matters...
How to Deal with Political Conflict at Work
Navigate political conflict at work with a combination of clarity, connection, and curiosity When you think of talking with people at work who have different political beliefs, your first response might be like that of many people we’ve encountered as we wrote...
Beyond the Drama: How to De-Escalate an Emotional Conversation at Work
What to Say Next to Destress an Emotional Conversation at Work When people are fired up, angry, and defensive, it’s tough to have a productive conversation. One reason it’s so tricky to de-escalate an emotional conversation is that when these emotions kick in,...
