


Employee Engagement – Avoid This Tremendous Leadership Mistake
Employee Engagement – Play the Game, Don’t Game the Score When you see low employee engagement scores, what is your first reaction? I spoke with a company executive who was upset with his engagement scores. “The numbers are horrible,” he said. “Can you help us with...
How to Motivate Your Team When You Don’t Set the Goals
Wondering How to Motivate Your Team When You Don’t Set the Goals? Hint: Don’t Motivate, Cultivate Have you ever been given a goal by your supervisors and thought, “Ugh! What are they thinking? My team’s gonna hate this!” If so, you’re not...
One Obvious Secret to Retaining High Performers
Recently, I received an incredibly strong message about retaining high performers. The message came from Jennifer, a former store manager at a national women’s clothing chain. Jennifer is outgoing, incredibly gifted at making customers feel comfortable, and was...