Why Smart People Do Stupid Work
Despite my best efforts to encourage employees to think, question, and recommend change, on any given day, I know there are people on my team doing tasks they know are stupid. Stupid work includes… reinforcing policies without thinking making decisions that lose...
Empowerment Run Amok: How One Bad Decision Leads To Another
You believe in servant leadership. Empowerment is your middle name. Results are strong. The team is happy. And then. Someone makes a really bad decision. The consequences are big. Your boss is not happy. How could YOU let that happen? Why weren’t YOU more...
How to Have a More Powerful Development Conversation
For a variety of reasons, many manager/employee relationships stay formal, cordial, and don’t realize their full potential. The conversation stays focused on the work at hand, and hopefully there is some discussion of strengths and development needs, along with...
