Recurring Conflict Conversations: How to Unstick Stuck Situations
To prevent recurring conflict conversations, focus on commitment Do you ever get frustrated by conflict conversations that just won’t end? You think you’ve reached an agreement, and a few weeks later you’re back to the same Groundhog Day discussion....
How to Choose the Right Communication Channel for Your Message
The Communication Channel You Choose Matters: It’s What You Say AND How You Say It If you’re managing a team, you know how crucial your choice of communication can be. Let’s start with a timeless piece of advice from Marshall McLuhan, the renowned...
Let’s Talk About It: How to Have the Courageous Conversation You Would Rather Avoid
“As a young manager, having not done well at leading, my team approached me and addressed what they saw needed to change. We had a respectful and open conversation about our needs and agreed on what each party needed to change. From there on the collaboration changed...
