


Leadership Credibility: 5 Subtle Ways Leaders Lose Street Cred
Improve Your Leadership Credibility By Avoiding These Easy Mistakes Leadership credibility is hard to establish and easy to lose. The sad truth is I’ve seen really good leaders lose the confidence and credibility of their teams by making well-intentioned and...
5 Sad Reasons Team Leaders Tolerate Poor Performance
Letting slackers slide reduces your credibility, causes your best performers to bolt, and leaves the rest of the team wondering why they bother. No one wants to mire in their own mediocrity. And high-performers hate nothing more than watching their poor-performing...
You Lost Me at Hello: Practical Tips for Better Communication
You’ve done important work, and you’re trying to get the team to understand your point. But before you get to page 3, John’s flipping to the back of the deck, Carol’s obviously distracted by her text messages, and you’d swear you saw a...
More Secrets To A Great Relationship With Your Boss
When it comes to developing a great relationship with a boss, most of us can use all the help we can get. You have more power than you think. I’ve been having a blast talking with leaders and writers on tips for creating a great relationship with your boss....
4 Signs You Have An Inspiring Point Of View
Weak leaders waffle and shape-shift. They’re easily swayed by popular opinion or the path of least resistance. Their point of view is remarkably consistent with whatever their boss says, or send messages that will cause the least amount of work. They attract...
5 Secrets To Great Skip Level Meetings
Done well, skip level meetings can inspire, engage, motivate and inform the skipper, skipee, and even the skipped. On the other hand, poorly run skip-level meetings inadvertently bring on diaper drama feedback and diminish trust. Skip level meetings help you connect...
5 Reasons Your Great Idea Isn’t Working
When you’re running full speed ahead with a great idea, be sure to look back over your shoulder to see who’s with you. A Great Idea My staff team had a great idea. They were buzzing with excitement. We needed some fun recognition to inspire call center...
Comebacks: Lessons From The Boston Marathon
A conflicted happy-sad feeling welled up in me as I drove to church this Easter Sunday. I was listening to NPR recount comeback stories from the 2013 Boston Marathon. Thousands of human beings racing back toward the scene of one of the most horrific days in their...