How to Have a Difficult Conversation
When I ask leaders why they’re not telling people what they need to know, the most consistent response I get is “She or he didn’t ask.” Quite frankly that’s a cop-out. Yeah sure–ideally everyone would be ASKING for feedback. If...4 Reasons Underdogs Will Rule the World
The playing field was clearly uneven, but the “visiting team” had chosen to come and play by our rules: An underdog team at its finest. I was teaching executive presence and communication to MBA students, 30% for whom English is their second language. The...Because You Know Better
I was pretty shocked by the reports of how Laura had acted in that impromptu encounter. Clearly I had to address the “rude and snarky attitude” but first I had to understand it. “Can you tell me what happened?” I asked, praying for an...5 Ways Success is Holding You Back
So much is written about learning from failure, but much less of failing from success. This weekend, I had the extraordinary opportunity to speak and attend the National Speakers Association’s Business Accelerator Lab. It was inspiring to get to know Nido...5 Ways Naming Things Will Make You a Better Leader
The world goes nuts when someone finds a simple name for that universal feeling that makes you think more deeply about your leadership: Who Moved My Cheese, Flow, fill in your favorite blank ________. You don’t need to wait for someone else to name it. Chances...How to Be Manager When Your Employees Are Older Than You
Pleased to welcome Scott Huntington with a guest post. Good news: You have been hired for a leadership or managerial position. Awkward news: You’re younger than the employees you’ll be managing. Discovering that you’re younger than your new employees is neither good...
