5 Signs the Shared Vision is Clear
When my mom entered the hospice facility this week, the unspoken shared vision was perfectly clear: Reduce Mom’s suffering as much as possible; keep Dad from keeling over with exhaustion; fill the air with constant love; and eek out any joy we can. The Power of...5 Ways to Ensure Your New Program, System, or Idea Is Adopted
From my perspective, the new system was genius. Instead of our enterprise customers typing in their service orders in an email for call center reps to retype them into our systems (which almost always contained errors) the customers now had an easy interface that...
The Power of A Good Practical Joke
Looking to Have More Fun at Work– The Power of a Light-Hearted Practical Joke I had just been promoted to manager and head swim team coach of our neighborhood pool. My staff and I had spent the week brushing algae off tiles, making bulletin boards, and...
